Privacy

Privacy policy for member accounts, contact requests, and site usage.

This policy explains what FranchiseCensus collects, how it is used, and the practical limits of a research product built on public-source franchise data.

Effective date

March 13, 2026

What we collect

FranchiseCensus is operated by GroundRoof LLC. We collect information you give us directly and limited technical information needed to run the site securely.

  • Account details such as your name, email address, password hash, membership plan, and session records.
  • Messages you send through the contact form, including company, topic, and any market or brand context you provide.
  • Basic usage and device information such as IP-derived abuse signals, browser data, and analytics events used to understand site performance.

How we use information

We use information to operate member accounts, respond to inquiries, protect the service, and improve the product.

  • Authenticate sign-in sessions and control access to member-only research.
  • Respond to contact requests, report inquiries, and support questions.
  • Monitor traffic, debug errors, prevent spam or abuse, and understand which pages are useful.
  • Send service-related messages about your account or a request you submitted.

How information is shared

We do not sell personal information. We may share data with service providers that help us operate FranchiseCensus, subject to reasonable confidentiality and security expectations.

  • Hosting and infrastructure providers that store or serve the application.
  • Email delivery providers used to route contact and account messages.
  • Analytics, logging, and security tools that help us measure usage and detect abuse.
  • Law enforcement, regulators, or professional advisors when disclosure is required or reasonably necessary to protect the business or users.

Public-source franchise data

Much of the research on FranchiseCensus is derived from public franchise disclosure systems and other public records. Those source materials may contain names, business addresses, or other information already disclosed by the original source.

Our product organizes and normalizes that material, but the original source context and licensing terms still matter. Source-specific notices, attribution, and usage restrictions continue to apply where relevant.

Retention and security

We keep information for as long as needed to operate the service, maintain records of inquiries, meet legal obligations, and protect against fraud or abuse.

No internet service is perfectly secure, but we use reasonable administrative and technical safeguards appropriate for a small research platform.

Your choices

You can contact us to ask about account access, correction, or deletion. We may need to retain some information for legal, security, or recordkeeping reasons.

If you no longer want to hear from us about a specific request, reply to the email thread or write to contact@franchisecensus.com.

Changes and contact

We may update this policy as the product changes. If we make a material update, we will publish the revised effective date on this page.

Questions about this policy can be sent to contact@franchisecensus.com.

Questions

If you need clarification about this page, email contact@franchisecensus.com or use the contact form.